Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wendy Akers

Wendy Akers

September 3, 2026

5  out of  5
rating by Wendy Akers
"Val is amazing, she was able to quickly add a vehicle to our auto insurance, gave us a massive discount on both cars and got the paperwork done in no time!"
Profile photo of Yuan Ru

Yuan Ru

September 2, 2026

5  out of  5
rating by Yuan Ru
"The office staff are professional, patient, enthusiastic, and meticulous—five-star service!"
Profile photo of Can Comertoglu

Can Comertoglu

August 19, 2026

5  out of  5
rating by Can Comertoglu
"I've been with Malinda Zampera's team for nearly 20 years, and they have always treated me extremely well. Their team is consistently responsive, helpful, and attentive whenever I need support or have questions. Highly recommend them for anyone looking for reliable and caring insurance service!"
We responded:
"Thank you for your long-time business Can, we appreciate your business!"
Profile photo of grace

grace

August 19, 2026

5  out of  5
rating by grace
"I could not recommend Malinda Zampera more! Prior to giving her a call to discuss quotes on certain policies, I have had little understanding to the insurance industry as it refers to limits on coverages and so forth. Melinda was so understanding and patient during our call as she thoughtfully explained each of my specific coverages and quotes surprising. All around, I had a wonderful experience and peace of mind knowing my insurance is in the right hands! If you ever need a quote, she is the best hands down!"
We responded:
"
You are so sweet Grace! So lucky to have you as a client. Thank you for your continued business!"
Profile photo of Trisha Mujadin

Trisha Mujadin

August 18, 2026

5  out of  5
rating by Trisha Mujadin
"Malinda Zampera's agency is amazing! Their insurance knowledge, customer service, and empathy is such a value. I also like the fact that I can speak to a live person ALWAYS!"
We responded:
"Thank you Trisha! :)"
Profile photo of Stephanie Snyder

Stephanie Snyder

August 18, 2026

5  out of  5
rating by Stephanie Snyder
"As an insurance agent, having trusted referral partners who can provide solutions when you can’t is incredibly important. I’ve had the opportunity to refer clients to this State Farm agency for Auto, Home, Business, and Life Insurance, and they have consistently taken great care of the people I send their way. They’re a reputable agency with years of experience, competitive rates, and a genuine commitment to helping clients find the right coverage. Having a partner like this in my corner has been invaluable, especially when I can’t fit the bill myself—they’ve stepped in, helped my clients, and made me look good in the process!"
We responded:
"You rock Stephanie! We love partnering up with you as well, thank you for always helping our agency as well. :)"
Profile photo of Alex Legault

Alex Legault

August 12, 2026

5  out of  5
rating by Alex Legault
"I've been with Malinda and her team for years and have nothing but good things to say. The service has always been great; they explain all the different insurance concepts in a simple way, remind me when anything important comes up and are just generally fun to visit with. Wouldn't take my business anywhere else.

Pretty cool you can actually meet with them in person as well. 5 stars, two thumbs up, etc ,etc."
We responded:
"Thanks Alex for your long time business, you are the man! :)"
Profile photo of Randy Akers

Randy Akers

July 30, 2026

5  out of  5
rating by Randy Akers
"My wife have been using Malinda Zampera’s group for quite a few years now. Every time we need help, questions addressed or like today I needed a copy of my insurance card for a ….gulp.. police officer. Xin answered the phone jumped right on it and I had it for the officer within minutes. Big asks or little asks they’ve always been there to assist. Grateful
Randy and Wendy Akers"
Profile photo of Guresu Su

Guresu Su

June 29, 2026

5  out of  5
rating by Guresu Su
"Malinda’s team has been always very helpful. I have been with them for 15+, and they are always very patient in explaining and helping me to understand and update my policy just like Xing helped me today."
We responded:
"Thank you for taking the time to leave us a review. We appreciate your business so much."
Profile photo of Nicholas Matz

Nicholas Matz

June 19, 2026

5  out of  5
rating by Nicholas Matz
"Thoughtful and immediate help from Xin Yang regarding an auto insurance premium question."
We responded:
"Hello Nicholas - Thank you for your many years of business and your kind words."
Profile photo of John Wang

John Wang

June 9, 2026

5  out of  5
rating by John Wang
"We switched to State Farm last year. So far it's been a very pleasant experience. Everyone is very easy to work with and helpful."
We responded:
"Greetings John, Thanks for the great review! We appreciate your recognition and will do our best to keep up the great work! We're always happy to assist so don't hesitate to reach out to us if you need anything."
Profile photo of Michael Jojo

Michael Jojo

June 8, 2026

5  out of  5
rating by Michael Jojo
"very responsive and patient, working with them is easy and delightful"
We responded:
"thank you so much Michael for leaving us a review!"
Profile photo of Lisa Mitchell

Lisa Mitchell

June 2, 2026

5  out of  5
rating by Lisa Mitchell
"Everyone in this office is always very helpful and friendly"
We responded:
"Hey Lisa, We're delighted to hear about your experience! Thank you so much for your long time business!"
Profile photo of Huan Ngo

Huan Ngo

May 27, 2026

5  out of  5
rating by Huan Ngo
"Love Malinda and her teams for always providing the best customer service and finding the best possible choices for their customers!!!"
We responded:
"Greetings Huan, We're delighted to hear about your experience! It's great to know that we were able to provide you with the highest levels of service. Please reach out to us with any additional questions or comments! See you next time!"
Profile photo of Yu Gu

Yu Gu

May 20, 2026

5  out of  5
rating by Yu Gu
"I switched to State Farm last year and they’ve been providing great service so far! Ms. Yangxing was super helpful and efficient in assisting me with my home and car insurance!"
We responded:
"Hey Yu, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! "
Profile photo of Rick Leegwater

Rick Leegwater

May 19, 2026

5  out of  5
rating by Rick Leegwater
"Great service, on both the sales and services sides."
We responded:
"Hello Rick, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. thank you so much for your long time business!"
Profile photo of Minghe Zhang

Minghe Zhang

May 16, 2026

5  out of  5
rating by Minghe Zhang
"Good to work with Xin on the auto and car insurace staff! Xin is super friendly and quick on every request we have!"
We responded:
"Hey Minghe, Thank you for taking the time to share your experience. We appreciate your recognition and will do our best to keep up the great work! We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. It was a pleasure to serve you."
Profile photo of Chanick Park

Chanick Park

May 15, 2026

5  out of  5
rating by Chanick Park
"I’ve had a great experience working with Malinda Zampera’s State Farm office. The team has always been professional, responsive, and easy to communicate with. They took the time to answer questions clearly and made the insurance process smooth and straightforward. I especially appreciate their friendly customer service and prompt follow-up whenever I needed assistance. Highly recommended!"
We responded:
"Chanick, Thank you for taking the time to share your experience. Hearing that your experience went well really makes our day. We look forward to serving you many more times in the future! thank you for your business!"
Profile photo of suriNotes com

suriNotes com

May 6, 2026

5  out of  5
rating by suriNotes com
"Have been a client for 15+ years. Great professional service, prompt customer interactions/responses, and great value."
We responded:
"Hi suriNotes, Thanks for choosing us and leaving such a great review! We work hard to provide customers with a great experience and look forward to continuing to do the same for you! Please let us know what we can do for you in the future."
Profile photo of Roy Zhu

Roy Zhu

May 2, 2026

5  out of  5
rating by Roy Zhu
"Great service overall, especially from Xin. She is incredibly supportive and professional throughout the entire process. I transferred both my home and vehicle insurance from another provider, and everything was handled smoothly. Highly recommend!"
We responded:
"Dear Roy, Thanks for the kind words! We appreciate your recognition and will do our best to keep up the great work! We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Please let us know what we can do for you in the future."
Profile photo of Paul Clark

Paul Clark

April 24, 2026

5  out of  5
rating by Paul Clark
"I’ve had the privilege of working with Malinda Zampera and Ashley Anderson for over 15 years, and I can say without hesitation that they are exceptional at what they do.

From day one, Malinda has consistently demonstrated outstanding customer service. She is incredibly responsive—always quick to answer questions, provide clarity, and step in when something needs attention. In a space that can often feel complex or overwhelming, her ability to simplify and guide with confidence has been invaluable.

What truly sets Malinda apart is her commitment to understanding her clients. As my family’s needs have grown and evolved over the years, she has been proactive in ensuring we always have the right coverage in place. She doesn’t just react—she anticipates, advises, and makes sure we’re protected for what’s ahead.

It’s rare to find someone who combines professionalism, expertise, and genuine care the way Malinda does. I trust her completely and would highly recommend her to anyone looking for an insurance agent who truly puts their clients first."
We responded:
"Hi Paul, Thank you for taking the time to share your experience. It's great to know that we were able to provide you with the highest levels of service. Your kind words are greatly appreciated!"
Profile photo of Yangpei Liu

Yangpei Liu

April 15, 2026

5  out of  5
rating by Yangpei Liu
"I recently needed to update my auto and renters insurance information, and the team at Malinda Zampera’s State Farm office in Bellevue was absolutely fantastic—especially Xin!

Xin went above and beyond to fix my policy details and get everything sorted out in a remarkably timely manner. Dealing with a move and new car logistics can be stressful, but Xin made the entire insurance side of things completely seamless and headache-free. They were incredibly responsive, detail-oriented, and made sure all my coverages were perfectly accurate right when I needed them to be.

It is so rare to find customer service this fast and efficient. If you’re looking for a professional, reliable, and caring insurance team in the area, I highly recommend reaching out to this office. Thank you for the amazing service!"
We responded:
"Greetings Yangpei, Thanks for choosing us and leaving such a great review! It's great to know that we were able to provide you with the highest levels of service. We're glad you had a great experience and we look forward to continuing to exceed your expectations! See you soon!"
Profile photo of Ulyana Paur-Olivier

Ulyana Paur-Olivier

April 14, 2026

5  out of  5
rating by Ulyana Paur-Olivier
"Great communication and helpful."
We responded:
"Greetings Ulyana, We're delighted to hear about your experience! We're always happy to help so don't hesitate to contact us if you ever need anything. We're glad you had a great experience, and we look forward to continuing to exceed your expectations! Sincerely, Malinda Zampera."
Profile photo of V T

V T

April 14, 2026

5  out of  5
rating by V T
"Wonderful and patient team to work with. I have been with Melinda and her team at least 15 years for various types of insurance. Melinda and her team provide the kind of high-touch and educational customer service that’s hard to find these days. Would highly recommend."
We responded:
"V, We appreciate the time you took to give us such a great rating! It is truly touching to know you think so highly of us! We look forward to serving you many more times in the future! "
Profile photo of Josef Santos

Josef Santos

April 13, 2026

5  out of  5
rating by Josef Santos
"We’ve been with State Farm for over 31 years and have only had two agents during that time. When we moved to Washington over 10 years ago, finding an agent who matched the level of care we were used to for over two decades was important to us.
From the moment we met Malinda Zampera, her personality and genuine care stood out. (It didn’t hurt that we recognized her from one of our favorite State Farm jingle commercials!) Now, 10 years later, we’ve never regretted that decision.
She’s been part of our journey, watching our kids grow from newborns to the moment we purchased our first home in Washington. She made what could have been a stressful transition feel seamless and gave us one less thing to worry about.
On top of that, her team is outstanding, always responsive, professional, and quick to help with any questions or situations that come up.
Simply put, in a time when the cost of living and insurance is rising, you truly get your money’s worth and more."
We responded:
"Dear Josef - You are so kind and it is my pleasure helping you and your family all these years. Your household makes our jobs so easy. Thank you for your many years with SF and cheers to many more! :)"